What needs to be prepared before meeting with a client? PASSION starts before the client meeting. This stage builds the habit of preparing around the client’s context and the purpose of the discussion before entering the room.
Complete Programme
Tried & Tested Framework
01
What needs to be prepared before meeting with a client? PASSION starts before the client meeting. This stage builds the habit of preparing around the client’s context and the purpose of the discussion before entering the room.
02
How should each interaction be approached to build trust? Approach focuses on adapting communication to the client’s preferred style. The aim is to increase mutual understanding and build trust from the start.
03
What needs to be understood before a solution is offered? Effective selling depends on the quality of the questions being asked. At this point, people practise questioning techniques that help them understand the need before offering a response.
04
What evidence best supports the offer? Show focuses on using the right evidence at the right time. The aim is to connect relevant material to what was uncovered during the Study stage.
05
How does the offer create value? This stage moves the conversation from features to benefits. The focus is on showing how the offer solves the client’s problem.
06
What concerns need to be understood and addressed? Objections are part of the sales process. This stage builds the ability to recognise whether the client is ready to move forward, and how to work through any reservations without losing trust.
07
How can both sides move towards agreement? Nurture & Negotiate is about keeping the relationship strong while moving towards agreement. The focus is on solving the problem together, so both sides can reach a win-win outcome.
Practical input. Senior perspective. A no-obligation first call.
Mdina Partners truly understands what leadership means and how to address your day-to-day problems in a way that makes sense. They are well-equipped with friendly trainers who can push you out of your comfort zone and make you more critically aware of your strengths and weaknesses to do better and be better.
Axon Park
I have found Mdina Partners to be an organisation of authentic people, who provide thoughtful and thought provoking ideas. Their approach has helped our business expand our way of behaving and thinking to a positive effect, whilst still retaining our fundamental identity as a company.
Compre
The quality and the way the subjects were presented makes Mdina Partners stand out from everyone else.
Skyfirst
I am thoroughly enjoying working with Mdina Partners so far. I am certain this course is going to support me to become the best manager and leader I can be for myself and all of the people I work with.
Therapy Links UK
Keep it up! We have collaborated with Mdina Partners for our first future leaders programm and we are not disappointed. The sessions are very enegaging and our team have enjoyed every minute of it. Thank you once again for your patience and time.
Nectar Ltd
Informative, engaging and relatable. All in all the course was a breath of fresh air from past courses. The trainers always kept us engaged and on our toes, while keeping it very relatable to our roles.
Homemate
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